Basic Guarantee

Each BoomerangIt label or tag you buy comes with our Basic Guarantee. If the possession you have attached it to gets lost and reported found to us, we will let you know immediately, sending text message and email notifications to you and the additional contacts you have provided in your online account.

If both parties find it practical and consent to exchange contact details, you could meet the finder in person to recover your item, or you could have us send a pre-paid, addressed envelope to the finder for them to send the item back to you directly, or via our office. What's more, we'll cover these postage costs ourselves up to US$20 a year — completely free! If you require courier delivery, we can organize that too. It's up to you how to go about recovering your item. There is no handling charge for any of the assistance we provide, no matter how much is necessary. This is our BoomerangIt Basic Guarantee.

Check our Basic Guarantee page for full details.

Back-2-U Cover

What if you can't meet the finder in person? What if you need, say, your phone or keys back as fast as possible? What if the Basic Guarantee postage allowance doesn't cover it? What if you lost it travelling abroad, and now you're back home?

What if you can't meet the finder in person?
What if you need, say, your phone or keys back as fast as possible?
What if the Basic Guarantee postage allowance doesn't cover it?
What if you lost it travelling abroad, and now you're back home?

For a one-time fee you can cover all your activated BoomerangIt-tagged possessions with our unlimited worldwide express recovery service, Back-2-U. Whether you lose something locally, nationally, or internationally, it means BoomerangIt gets your lost & found property back to you as fast as possible from anywhere to wherever you want it delivered, whenever it happens, no matter how many times it happens. No annual recurring fees, no hassle — we take care of everything!

Check our Back-2-U Cover page for full details.