How It Works

Every BoomerangIt sheet of labels comes with an 8-character alphanumeric Activation Code. As soon as you enter this code in your account, all the individual label ID numbers get registered to your name in our system. Using this ID number, we can easily trace your lost item back to you when it gets reported to us. Once the item is safely back with you, the finder of your lost item receives a BoomerangIt Gift Card to spend in our online shop, hence the 'Return For Reward' message on our labels.

When you lose something, we recommend you complete a Lost Item Report in your account to alert us to the fact. There is no obligation on you to provide a separate reward of your own to the finder of your lost possession, but if you would like to offer one, you can state it in the Lost Item Report. That way, we know in advance and can mention it to the finder when they contact us.

Basic Guarantee

Each BoomerangIt label or tag you buy comes with our Basic Guarantee. If the possession you've attached it to gets lost and subsequently reported found to us, we'll let you know immediately, sending text message and email notifications to you and the additional contacts you've provided in your online account.

To retrieve your lost & found possession you can meet the person that found it, otherwise have us arrange for it to be mailed or couriered back to you, the costs of which would be covered by Back-2-U if you'd purchased it, otherwise are chargeable. It's up to you how to go about recovering your item.

Check our Basic Guarantee page for full details.

Back-2-U Cover

The best way to anticipate and save on the cost of getting your lost items back quickly is to have your BoomerangIt account covered by our comprehensive recovery service, Back-2-U. It means BoomerangIt gets your lost & found property back to you as fast as possible, from anywhere in the world, to wherever you want it delivered, whenever it happens — at no cost. What's more, Back-2-U has you covered for 10 years. Back-2-U is super-economical, practical, and above all, reassuring, making BoomerangIt the world's best lost & found protection system for individuals, families, and organizations alike.

Check our Back-2-U Cover page for full details.